{"id":10,"date":"2026-06-25T16:10:28","date_gmt":"2026-06-25T16:10:28","guid":{"rendered":"https:\/\/aoruswatches.store\/?page_id=10"},"modified":"2026-06-25T16:14:58","modified_gmt":"2026-06-25T16:14:58","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/aoruswatches.store\/ar\/refund_returns\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Refund &amp; Exchange Policy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated: June 25, 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Aorus Watches, we are committed to providing high-quality products and ensuring customer satisfaction. If your order arrives damaged, defective, or incorrect, we are here to help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Returns are accepted only if the product:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Arrives damaged<\/li>\n\n\n\n<li>Has a manufacturing defect<\/li>\n\n\n\n<li>Does not match the item ordered<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To request a return, please contact our Customer Support team within <strong>14 days<\/strong> of receiving your order and provide clear photos or videos showing the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, the product must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be in its original condition<\/li>\n\n\n\n<li>Include all original packaging, accessories, manuals, and tags<\/li>\n\n\n\n<li>Not have been intentionally damaged, modified, or misused<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Payment Methods<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We offer multiple secure payment options for your convenience:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cash on Delivery (COD)<\/li>\n\n\n\n<li>Credit \/ Debit Cards (Visa &amp; Mastercard)<\/li>\n\n\n\n<li>Installment Services (ValU, Souhoola, Premium Card, Contact, Halan)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once the returned item has been received, inspected, and approved, an appropriate refund will be issued.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For approved defective or incorrect products:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers will <strong>NOT<\/strong> be charged any return shipping or replacement fees.<\/li>\n\n\n\n<li>Refunds will be processed using the original payment method whenever possible.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Refund methods include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cash on Delivery orders: Refund via bank transfer or mobile wallet.<\/li>\n\n\n\n<li>Visa \/ Mastercard payments: Refunded to the original card.<\/li>\n\n\n\n<li>Installment payments (ValU, Souhoola, Premium Card, Contact, Halan): Refunded through the same payment provider.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Refund Processing Time:<\/strong> <strong>3\u201314 business days<\/strong>, depending on your payment provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchange Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Products may be exchanged only if they are damaged, defective, or the wrong item was delivered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The replacement product will be shipped after the returned item has been received, inspected, and the reported issue has been confirmed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Important Notes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns or refunds for non-defective products are generally <strong>not accepted<\/strong>, except where required by applicable consumer protection laws.<\/li>\n\n\n\n<li>Minor variations in color, texture, or appearance caused by lighting, screen settings, or photography are not considered product defects.<\/li>\n\n\n\n<li>Customers are encouraged to inspect their orders upon delivery before accepting the shipment.<\/li>\n\n\n\n<li>If the returned product is found not to meet the return conditions, the return or refund request may be declined.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you need assistance regarding a return or refund, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Customer Service:<\/strong> 01067069999<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:info@aoruswatches.com\">info@aoruswatches.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Support Hours:<\/strong> Saturday to Thursday, 10:00 AM \u2013 6:00 PM<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website Chat &amp; Social Media:<\/strong> Available daily from <strong>10:00 AM \u2013 12:00 AM<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Exchange Policy Last Updated: June 25, 2026 At Aorus Watches, we are committed to providing high-quality products and ensuring customer satisfaction. If your order arrives damaged, defective, or incorrect, we are here to help. Returns Returns are accepted only if the product: To request a return, please contact our Customer Support team within&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aoruswatches.store\/ar\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aoruswatches.store\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aoruswatches.store\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aoruswatches.store\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aoruswatches.store\/ar\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":2,"href":"https:\/\/aoruswatches.store\/ar\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":148,"href":"https:\/\/aoruswatches.store\/ar\/wp-json\/wp\/v2\/pages\/10\/revisions\/148"}],"wp:attachment":[{"href":"https:\/\/aoruswatches.store\/ar\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}